Job Offer
Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for a Store Manager for an Italian premium luxury brand in womenswear in London.
In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan and Munich and Amsterdam.
JOB DESCRIPTION
Tasks of the store manager:
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- Motivate and coach your team on a constant basis
- Ensuring loyalty to the brand by developing these relationships through personal interaction and active customer loyalty
- Manage and develop CRM, maintain the customer base
- Demonstrate an entrepreneurial approach to grow your customer base and customer spend, including approaching customers for events such as private sales, in-store events or new product/collection launches
- Develop detailed and comprehensive knowledge of all products and our brand culture and DNA, to provide exceptional customer service and build sales
- Be an expert in product information, including knowledge of product design, construction and craftsmanship, materials used and how to maintain the product
- Prepare schedules and hourly timetables
- Analysing and reporting KPIs and taking action as required
- You will contribute to customer loyalty by providing excellent customer service with your shop
- The shop always looks top notch thanks to you and your team
- Maintain a good overview of the stock and you ensure timely stocking
REQUIREMENTS:
- Proven experience in a Luxury Fashion Retail environment
- Fluent English
- You are a real people manager
- You have a broad network in London and know the market well;
- Analytically strong and you know your KPIs
- Excellent communication (oral and written) and strong interpersonal skills. Able to build strong, authentic relationships with clients and collaborate with team members
- Proactive, dynamic and willing to learn and develop
- Adaptability and flexibility
- Effective time management skills. You must be punctual, reliable and able to complete tasks within required deadlines
If you meet the requirements for this position do not hesitate to send us your resume!
At Luxe Talent we want to help you achieve your goals, that's why we offer you the most interesting job opportunities in the Fashion, Retail, Luxury and FMCG market. Follow us on our social networks to keep up to date with all our news on LinkedIn of Instagram.
