Job Offer
Luxury Manager – Jewelry Expert
Luxe Talent, an international recruitment and training firm specialising in Executive & Middle Management positions in the Fashion, Luxury, Retail, Catering, Hospitality and FMCG sectors, is looking for a Luxury Manager M/F in Knokke.
In our recruitment and training practice, we work with various companies in the Luxury, Premium and Upscale sectors throughout Europe, where we have offices in strategic cities such as Barcelona, Madrid, Paris, Milan, Amsterdam, London, Lisbon and Munich.
Description of the Luxury Manager H/F - Jewelry Expert position:
As a Luxury Client Advisor – Jewelry Expert your main responsabilities will be :
- Customer Service Excellence: Deliver outstanding, personalized service to each client by understanding their preferences, needs, and lifestyle to offer tailored jewelry recommendations.
- Jewelry Expertise: Provide expert knowledge on diamonds, precious metals, gemstones, and luxury jewelry collections. Stay informed about current trends, designers, and new arrivals.
- Client Relationship Management: Build and maintain strong, long-term relationships with existing clients and develop new relationships through networking and word-of-mouth.
- Sales & Business Development: Meet and exceed sales targets by engaging clients in the store and online, driving sales through a deep understanding of product offerings.
- Product Knowledge and Presentation: Keep the store presentation immaculate, ensuring all jewelry is displayed to its highest standard and is available for client viewing.
- Consultation & Styling: Assist clients in selecting jewelry that aligns with their personal style, offering styling advice for special occasions or everyday wear.
- After-Sales Services: Provide exceptional after-sales service, including explaining the care and maintenance of jewelry, managing repairs, and handling customer inquiries.
- Brand Ambassadorship: Represent the brand with professionalism, embodying its values and high standards in every interaction.
Requirements
- Experience: Proven experience (typically 2-5 years) in a luxury retail or jewelry sales role. Previous experience in high-end customer service is a significant plus.
- Jewelry Expertise: Deep knowledge of fine jewelry, including gemstones, diamonds, gold, platinum, and current market trends.
- Communication Skills: Exceptional communication and interpersonal skills, with the ability to engage clients and build rapport quickly.
- Sales Acumen: Strong sales abilities with a track record of achieving or exceeding sales targets.
- Attention to Detail: Strong attention to detail with a passion for delivering excellent customer service.
- Languages: Fluency in flemish and english, with additional languages being a plus.
- Computer Skills: Proficiency in Microsoft Office and CRM systems, with experience in retail management software.
If you'd like to work in the luxury sector and have a sense of responsibility, don't hesitate to send us your CV!
At Luxe Talent, we want to help you achieve your goals, which is why we offer you the most interesting job opportunities in the Fashion, Luxury, Retail, Catering, Hospitality and FMCG markets. Follow us on our social networks to keep up to date with all our news. Luxe Talent on LinkedIn or Instagram And if you want to stay up to date about your business and continue to train, you can do so with our training academy the Retail Academy,, you can also check all the news on our LinkedIn or Instagram page.
