Client Advisor Luxury

Luxe Talent, is an International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG. We are looking for a Client Advisor Luxury to join a prestigious brand based in Luxembourg.

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan and Munich and Amsterdam.

We are seeking a dynamic and results-driven client advisor to join a team of 5 people. In this role, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales to achieve targets. As a client advisor, you will play a key role in promoting our products/services and ensuring customer satisfaction.

Responsibilities 

• Engage with customers to understand their needs and recommend products/services
• Build and maintain relationships with new and existing clients
• Achieve sales targets and KPIs
• Provide excellent customer service before and after sales
• Stay up-to-date on product knowledge and industry trends

Expected sales performance:

• Achieve sales targets using techniques appropriate to the luxury sector.
• Develop and implement strategies to stimulate sales.
• Maintain a customer file for privileged follow-up and loyalty.
• Provide after-sales service.
• Completing all sales-related transactions. (payment, invoicing, duty-free, warranty).

Requirements:

• Minimum 2 years experience in a similar role within premium or luxury sector
• Good knowledges of French & English (A third language is a plus)
• Strong clientelling skills
• Ability to create an authentic warm welcome for all customers
• Strong brand awareness and ability to protect business strategy and plans and maintain confidential business information where necessary
• Excellent communication (verbal and written) and strong interpersonal skills. Ability to build strong, authentic relationships with customers
• Proactiveness and motivation to grow within the business
• Adaptability and flexibility
• Effective time management skills

If you meet these qualifications and are excited about being part of a passionate team striving for excellence, then send us your CV! 

At  Luxe Talent we want to help you achieve your goals, that's why we offer you the most interesting job opportunities in the Fashion, Retail, Luxury and FMCG market. Follow us on our social networks to keep up to date with all our news Luxe Talent on LinkedIn or Instagram.