Sales Advisor – Italian Ladieswear Luxury Brand – London

From Luxe Talent, an International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail, Food & Beverage, Hospitality and FMCG, we are looking for a Sales Advisor for an Italian Ladieswear Luxury brand, in London.

In our recruitment and training consultancy, we work with various companies in the Luxury, Premium and High Premium sectors across Europe and have offices in Barcelona, Madrid, Paris, Milan, Munich and Amsterdam.

Sales Advisor Responsibilities:

• Provide an exceptional customer experience and exceed customer expectations at every opportunity;
• Demonstrate and reflect the luxury brand image through the service you provide with a positive and professional attitude;
• You will respond to all customer queries and issues in a professional, effective and timely manner;
• Build and maintain quality relationships with customers, resulting in strong sales performance;
• Ensure brand loyalty by developing these relationships through personal interaction and active customer loyalty;
• Drive CRM at your location and maintain the customer database;
• Demonstrate an entrepreneurial approach to grow your customer base and customer spend, including approaching customers for events such as private sales, in-store events or new product/collection launches;
• As a proactive member of the team, collaborate in achieving shop objectives.

Sales Advisor Requirements:

• Proven experience in a luxury fashion retail environment;
• Fluent English;
• Strong customer-facing skills to ensure customer contact and a long-term professional and loyal relationship;
• Ability to create an authentic warm welcome for all customers and adopt a humble attitude to ensure the most professional and positive environment;
• Discreet. Ability to handle personal information about colleagues and customers with discretion;
• Strong brand awareness and able to protect business strategy and plans and maintain confidential business information where necessary;
• Excellent communication (verbal and written) and strong interpersonal skills. Able to build strong, authentic relationships with customers and collaborate with fellow team members while supporting the store manager and collaborating effectively;
• Proactive, dynamic and willing to learn and develop;
• Adaptability and flexibility;
• Effective time management skills. You must be punctual, reliable and complete tasks within the required timescale.

If you fit this profile and are interested in working for an Italian fashion brand, do not hesitate to apply with your CV.

At Luxe Talent we want to help you achieve your goals, which is why we offer you the most interesting vacancies in the Fashion, Retail, Luxury and FMCG sectors. Follow us on our social networks to keep up to date with all our news on Luxe Talent on LinkedIn or Instagram.